16.82.02/16.82.03 MooDHTMLRendering issues being reported - anyone else?
Recently, in two separate virtual environments, we have seen that:
When users try to drag a network chart (or similar) onto a model there are problems with rendering the chart (red error text).
Users may receive "Breakpoint: A breakpoint has been reached" messages.
If the user visits the Style Sheet editor, MooD can crash.
After reviewing the Windows Event Log, MooD logged the following issue:
Description:
CEF Dependency Check Failure
System.IO.FileNotFoundException: Unable to locate required CEF dependencies:
D:\Program Files (x86)\MooD\16\Business Activation
Missing:D:\Program Files (x86)\MooD\16\Business Activation\icudtl.dat
Missing: D:\Program Files (x86)\MooD\16\Business Activation\natives_blob.bin
Missing: D:\Program Files (x86)\MooD\16\Business Activation\v8_context_snapshot.bin
Missing: D:\Program Files (x86)\MooD\16\Business Activation\devtools_resources.pak
Missing: D:\Program Files (x86)\MooD\16\Business Activation\cef.pak
Missing: D:\Program Files (x86)\MooD\16\Business Activation\cef_extensions.pak
Missing: D:\Program Files (x86)\MooD\16\Business Activation\cef_100_percent.pak
Missing: D:\Program Files (x86)\MooD\16\Business Activation\cef_200_percent.pak
Missing: D:\Program Files (x86)\MooD\16\Business Activation\icudtl.dat
at Salamander.Web.Util.CefSharpHelper.EnsureCEF()
Type: Salamander.Web.Util.CefSharpHelper
Working Folder: D:\Program Files (x86)\MooD\16
Application: D:\Program Files (x86)\MooD\16\Business Activation\MooDHTMLRendering.exe
The solution so far has been to copy the missing files above from a clean (identical version) installation. A reinstall should also fix the issue, but we know that can be a bigger job.
We are unsure how these files vanished, or were not installed in the first place.
If anyone also experiences this issue, please share with us any environmental changes/steps taken beforehand, and tell us if this was a fresh install, or one that had been working for many months until recently.
Thank you
The MooD development team.
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